
What Makes a Successful Next-Generation Contact Center?
Do you know what customers want most when they contact you?
Do you know what customers want most when they contact you?
When electronic payments fail, you’re not in business. That’s why this retailer upgraded its fragmented, obsolete network to a secure, scalable software-defined solution.
Organizations are still moving too slowly toward full protection of their operational technology (OT) assets is the major takeaway unveiled in the recently released Fortinet 2022 State of Operational Technology and Cybersecurity Report.
In this 10-Minute Take, learn more about account takeover (ATO) fraud, how common attacks occur, and how Akamai helps businesses protect their customers from fraud.
There are two primary approaches to design XDR: Native XDR and Hybrid XDR. Here, we explain the differences between the two to help inform organizations deciding which path to take.
Discusses the necessity of Wi-Fi 6 for providing contextual health data to improve patient outcomes in modern healthcare facilities.
If you aren’t thinking about roaming testing for VoLTE and 5G, you should be. This article explores the complexities of roaming testing and how to tackle it.
Threat intelligence has potential to transform an organization’s security posture; however, it’s often too complex and costly for many security teams to implement and use. The staff and skills needed to run intelligence-led investigations can be substantial for even the largest organizations — and often out of reach for smaller ones.
Modern adversaries are always seeking new ways to infiltrate more organizations, exfiltrate more data, generate more funds and achieve their myriad nefarious goals. This poses a big problem for defenders who put themselves at risk without the required defensive tools in place.
As security teams are inundated with new detections and events, extended detection and response aims to help organizations increase the value of existing security tools. Here’s how to get started.